Privacy

Rare Cancers Australia Ltd (RCA)

Effective Date: 27.8.2025

Scope of this Policy

This Privacy Policy applies to all personal and non-personal information collected by RCA, including data collected through our websites, mobile applications (including the Kosi App, developed in partnership with Funraisin), and any other RCA-related platforms or services.

Collection of personal information

RCA collects personal and health information from individuals for the purposes of support, awareness, advocacy, and fundraising.

  • Information we may collect includes:
  • Full name and contact details
  • Email address and phone number
  • Device and browser data
  • Sensitive health information (when voluntarily provided)
  • Activity data (steps, distance, calories, speed, and workouts)
  • IP address and cookies (website usage)

Mobile App-Specific Data Collection (Kosi 2026 App):
When using the Kosi 2026 app developed by Funraisin, the following additional data may be collected:

  • Push Notifications: For updates, app usage, and challenge milestones
  • Background Device Location: To track start and end points (lat/long)
  • Health Data: Distance, exercise time, speed, steps, calories, workouts, etc.
  • Non-Personal Usage Data: Device type, OS version, app usage metrics

Use of collected information

Your information is used to:

  • Provide personalised support and services
  • Enable fundraising functionality and community engagement
  • Track fitness activities linked to fundraising challenges
  • Improve our apps and websites
  • Communicate relevant updates and opportunities
  • Comply with legal obligations

We only use personal information for the purpose for which it was collected or a related secondary purpose that you would expect.

Storage and security of information

RCA stores personal and health information securely. This includes:

  • Password-protected access to electronic files
  • Physically secure storage for hard copy records
  • Firewalls and encryption protocols for digital platforms
  • Secure app development protocols via our trusted partner, Funraisin

Disclosure of information

We do not disclose your personal information to third parties except in the following cases:

  • You have provided consent
  • Disclosure is required by law
  • To a third-party service provider under a strict confidentiality agreement (e.g., Funraisin)

Cookies and website analytics

RCA websites use cookies to collect usage data such as:

  • Visit duration and frequency
  • Page views and downloads
  • Returning visitors
  • IP address and device type

Cookies help us improve website functionality and user experience. You can disable cookies in your browser settings.

App permissions and user Controls

Users have full control over:

  • Enabling/disabling location tracking and push notifications
  • Granting/revoking access to health data (Apple HealthKit, Google Fit)
  • Updating their name within the app

Users can withdraw consent anytime via app/device settings or by contacting us directly.

Access and correction of personal information

You may access, update, or request deletion of your personal information by writing to:

Head of Operations
Rare Cancers Australia
PO Box 440, Bowral, NSW 2576
Email: contact@rarecancers.org.au
Phone: 02 4862 2768

Data retention and deletion

RCA only retains personal information for as long as necessary to fulfil its purposes or comply with legal obligations. Users may request data deletion at any time.

International data transfers

Where data is stored or processed outside of Australia, we ensure appropriate safeguards are in place consistent with Australian Privacy Principles and GDPR where applicable.

Policy updates

We may update this Privacy Policy from time to time. Updates will be published on our website and in our apps with the effective date stated.

Contact us

For any questions, concerns, or complaints regarding our privacy practices, please contact:

Head of Operations
Rare Cancers Australia
Email: contact@rarecancers.org.au
Phone: 02 4862 2768
Mail: PO Box 440, Bowral, NSW 2576